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Customer Support Chat Job
Remote (Canada)
Junior · Part time
Posted 3 months ago
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This is a job application, open for applicants from Canada, for online customer support workers doing live chat support. This means you will be handling the live chat messages for a business on their website and social media accounts. Full training is provided and we have jobs available to start work on right away. You are able to set your own hours as long as you work a minimum of 10 hours a week.

 

What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.

 

We need participants on the following topics:

 

  • Child Related (individuals with children 18 yrs or younger)
  • Cell Phones (Apple, Android, or Windows...Prepaid or Contract)
  • Entertainment (TV shows, movies, and video games)
  • Food (If you buy fast food, casual dining, or upscale dining)
  • Sports (Casual viewers and die-hard fans)
  • Electronics (Tell us which devices you prefer and why)
  • Pets (Animal lovers needed! Dogs, cats, and other pets)
  • Automobiles (Do you own, make payments, or lease your vehicle?)

Responsibilities:

  • Show up at least 10 minutes prior to discussion start time.
  • Participate by completing written and oral instructions.
  • Complete written survey provided for each panel.
  • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

  • Must have either a smart phone with working camera or webcam on desktop/laptop.
  • Must have access to a reliable internet connection
  • Desire to fully participate in one or several of the above topics
  • Ability to read, understand, and follow oral and written instructions.

 

Contract length: 6 months

 

Rate: $25 - $35 per hour

 

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 5+ hours availability per week. Reliable internet connection.

 

Hours per week: 30 + hours a week

Location: USA or Canada

Social Chat
Social commerce solution backed by machine learning
Size:  1-10 employees
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